Last Updated: April 1, 2025
At RemiCare Ai, we respect your privacy and are committed to being transparent about the technologies we use. This Cookie Policy explains how we use cookies and similar technologies on our website and platform.
This policy should be read alongside our Privacy Policy, which explains how we use personal information.
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Cookies allow our platform to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
We use cookies for various purposes, including:
For the AI companion features specifically, we use specialized cookies and local storage to ensure a smooth experience during video calls and chat sessions with the personalized avatars.
These cookies are temporary and are deleted when you close your browser. They are essential for the proper functioning of our platform, especially during video calls with AI companions.
These cookies remain on your device until they expire or are deleted. They help us recognize you when you return to our platform, allowing for a smoother user experience.
These are set by RemiCare Ai directly and are essential for the operation of the platform, especially for features related to the moderator dashboard and patient interactions.
These are set by our service providers and help us analyze platform usage, optimize performance, and enhance the user experience. We carefully select these partners to ensure they maintain high privacy standards.
| Cookie Name | Purpose | Duration |
|---|---|---|
| RemiCare _session | Authentication and session management | Session |
| companion_preferences | Stores avatar and interaction preferences | 1 year |
| video_quality | Remembers video call quality settings | 1 month |
| _ga (Google Analytics) | Used to distinguish users for analytics | 2 years |
| intercom_* | Support chat functionality | 1 year |
This is not an exhaustive list, and we may update the cookies we use from time to time to improve our services.
You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:
Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our platform, particularly those related to personalized avatar interactions and video calls.
Important Note for Patients and Caregivers:
Some cookies are essential for the proper functioning of our AI companion features. Disabling certain cookies may impact the quality of video calls, avatar personalization, and the ability of moderators to monitor interactions effectively.
In addition to cookies, we may use other technologies to enhance your experience:
These technologies are especially important for the AI companion features, as they help us provide a personalized and responsive experience for patients.
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date.
We encourage you to periodically review this page to stay informed about our use of cookies and related technologies.
If you have any questions, concerns, or requests regarding this Cookie Policy or our privacy practices, please contact us at:
RemiCare Ai
Email: help@remicare.ai
Phone: (555) 123-4567
Address: 123 Memory Lane, Suite 101, San Francisco, CA 94103
We will make every effort to respond to your inquiry promptly and address your concerns thoroughly.